People can request chatbots regarding travel guidance. With the introduction of new AI features, Kayak users can request a chatbot seeking travel advice and use a screenshot to search for flights. It aligns Kayak with numerous other travel websites that provide AI-powered trip planning and, more recently, pricing comparison services.
One of Kayak’s two new AI capabilities, PriceCheck, allows consumers to quickly determine if they’ve gotten the best deal by simply taking a snapshot of flight details they discovered elsewhere. Customers may take screenshots of a particular flight—even if they found it on competitors’ websites. PriceCheck will go through hundreds of websites to see if they can find a better deal, according to a statement from Kayak.
In an e-mail sent to The Verge, Kayak’s director of science and chief executive officer of technology Matthias Keller stated that the company’s services use artificial intelligence (AI) to pull data from screenshots, including airline timetables, and then utilize the customer’s specifications to search the internet for less expensive tickets.
As stated by Keller, it presents the consumer with attractive options and pertinent content. We can also use it to draw in new customers, even those devoted to a particular airline or program, as Kayak Pricecheck may be able to locate a lower cost even from this chosen supplier.
Computer vision is the name of this kind of AI, where models can extract information such as objects or important phrases by scanning a photo or PDF. For years, Microsoft, Google, and Apple have been utilizing computer vision to perform searches for keywords in a poorly scanned PDF or recognize individuals in your images so you can tag them.
Furthermore, Kayak aims to simplify it so that users can get the answers to any queries about traveling. When travelers seek specific accommodations or activities, they can ask the Kayak chatbot, Request Kayak, or any questions about organizing their trip. For instance, users can query the chatbot,
- Can you recommend a hotel in New York City for under $300 a night?
- What is an inexpensive place I can go to this weekend?
Users can now use Ask Kayak in the United States of America, the United Kingdom, and Canada. But the company is planning to add more countries soon. Ask Kayak was created by the company using ChatGPT.
Planning trips is one of the initial applications that generative AI services predict will impact when they gain popularity. Certain travel websites are investigating how fertile AI may enhance users’ ability to search for rooms or flights, like Kayak. Expedia informed the Verge that it intends to employ further AI tools to encourage more users to start their trip planning on the website rather than Google.
